Assume I had provide an custom application to a customer, the apps being install in virtual machine (windows/linux)
I had provide customer RDP to windows or SSH access for further manage the application. Unfortunately once a while VM will not responding to RDP/SSH. Customer unable to reboot the virtual machine.
From my end, I require to login into Azure portal and make a restart on the virtual machine.
Is there any alternative method customer can had the ability to restart the machine? (Aware that most of the VPS provider out there, they had 3rd party software (paid/open source) to manage the VPS, customer can easily login the webportal and hit the restart button and even re-image the VPS)
Is there any alternative method can allow customer to manage the virtual machine? instead of my self login to Azure portal?