We have not login for a while into our azure cloud service/VM via RDP. Now the RDP login fails with a message - The Credential that were used to connect to ***(our azure website) did not work. Please enter new credential. We are dead sure we have not changed the credential. We have two different cloud services and both has same login, we can RDP into the other one.
The 'configure' link is also missing on the VM that we can't RDP. On the 'scale' tab it says -
Instances not in a set | 1 Standard_A1
Whereas the working VM says our app name | 1 small.
Unfortunately last week our dev pc crashed, from where this app was deployed on Azure, so we can't redeploy it rightaway.
As the hosting provider would Microsoft help us resolving this issue. This is our clients deployment, that they have chosen azure cloud based on our recommendation.