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windows azure problem with signing up

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hello,

i`v signed up for windows azure Free Trail and my visa card has been accepted but after clicking on submit , a message appear as next :

Sorry! We could not complete the transaction using this payment method. Please contact support.


that is my problem , notice : there are 1 GBP has been taken from my visa card , and i contacted support by phone and no one helped me ,

so i think u have created problem of taking money without giving Trail account.

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