From Neville Campher @NevilleCampher via Twitter:
How do I get support for Azure virtual server. I am trying to log in to virtual machine with remote desktop. Website no help. I have treid to reset the remote desktop but it is not working.
I have tried to reset the password for this virtual machine and even to reset the remote desktop. But the remote desktop does not reset.
I have done all the steps as per the link (aka.ms/d889636) and it is still the same. Still cannot access remote desktop. We have an urgent issue on the server we need to fix and cannot get in. Need assistance urgently.
I have checked and as per a example on a you tube video clip the remote desktop section to enable in the confirm tab is not there. I have gone to the portal and selected the option to rest the remote access , but it keeps on failing, is there something i am missing i cannot get into rds.
Tweet: http://twitter.com/NevilleCampher/status/686467439907966976
Thanks,
@AzureSupport
How do I get support for Azure virtual server. I am trying to log in to virtual machine with remote desktop. Website no help. I have treid to reset the remote desktop but it is not working.
I have tried to reset the password for this virtual machine and even to reset the remote desktop. But the remote desktop does not reset.
I have done all the steps as per the link (aka.ms/d889636) and it is still the same. Still cannot access remote desktop. We have an urgent issue on the server we need to fix and cannot get in. Need assistance urgently.
I have checked and as per a example on a you tube video clip the remote desktop section to enable in the confirm tab is not there. I have gone to the portal and selected the option to rest the remote access , but it keeps on failing, is there something i am missing i cannot get into rds.
Tweet: http://twitter.com/NevilleCampher/status/686467439907966976
Thanks,
@AzureSupport