Saurabh Rai (@raisaurabh777) via Twitter who tweets:
“When I try to deploy #Citrix #NetScaler VPX on Microsoft Azure, deployment always fails stating VM agent not running. How do I tackle this? Customer also states that the deployment always fails and VM agent does not run.”
Customer was sent the documentation on http://a.ms/d881285 however this did not help the customer.
The customer also added: “deploying NetScaler implicitly creates a linux VM but without the VM Agent, running and deployment fails because of this. When deploying netscaler, why isn't there an option in portal to Install VM agent when selecting the compute
tier (a2,a3)? Currently a new VM is created without VM agent running :("
Customer also added: “[{"code":"ImageNotFound","message":"The platform image 'sharefile:netscaler-vpx-bring:netscalervpxbyol:latest' is not available. Error deploying NetScaler- The platform image 'sharefile:netscaler-vpx-bring:netscalervpxbyol:latest'
is not available”.
Appreciate if you can advise why the customer is seeing these errors and if we can inform why these errors are occurring.”
Tweet URL: https://twitter.com/raisaurabh777/status/684637277222391808
Thanks,
@AzureSupport