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Desktop Screen was not shown When Using RDP to Windows Server 2012 Virtual Machine

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Hello

  I would like to ask some help regarding my problem on using RDP to a Windows Server 2012 Virtual Machine on Windows Azure.

  I was able to logged in but after that it will go to this loading screen saying " Please wait for the User Profile Service" and it will stay there for a long time.               

       After some time the load page will changed to a black screen and I can't do anything. After a couple of minutes the  log out screen shows up sometimes after the black screen.  So it seems that the RDP is running at the back of the black screen. 

I tried to restart the VM a couple of times but the problem is still there. The web site hosted on that VM works fine as well as the  FTP works fine. No change made on the endpoints. Only the administrator account is using the RDP. I hope someone can advise and I really appreciate the help.

 


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