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New VM Server - Very Slow Performance with QuickBooks

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Hello all,

Oh the dreaded performance issues!

Okay we currently have a virtual server hosted with a different company - it has two VPU's and 8GB RAM.  The contract is about to expire so we're switching to a Microsoft Azure VM.  This server is running Windows Server 2008 R2 - main purpose is to host QuickBooks Enterprise v15 - with 10 users connecting via RemoteApp and/or RD.

So for the new Azure server we selected the A3 (4 cores/7GB RAM) option - running Windows Server 2008 R2 - I know old O/S - but still need for now.  We also attached a new 250GB disk for additional storage of data/programs.  The test users noticed performance issues right away so we temporarily upgraded it to the A4 option (8 cores/14GB RAM) and although it is better there are still performance issues.  For example to run a statement report in QuickBooks - viewing both connections side-by-side - it is 2x faster on the current "live" server we have hosted with the current hosting provider.  On the Azure VM we also tested installing QuickBooks on the C:\ drive and then on the attached 250GB disk - the F:\ drive - same performance results on both.  

This is a new VM...fresh install....just so strange why it would be slower than the 8GB server.

Does anyone have any ideas on where we can start to troubleshoot this?  

Thanks so much!


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