My azure instance ( footydisqussql.cloudapp.net ) which hosts an important SQL has been unavailable for half a week.
On the monitor tab it says its online and running , i have restarted it several times but when I connect to 3306 (sql) or SSH its just times out.
When I click on the support button I am only allowed to ask questions related to Billing and not technical question because that requires paid membership. I am a MSDN and BizSpark member.
Microsoft, tell me how am I supposed to report to you that my instance is not working? I havent touched that instance for 2 months and suddenly it goes down? That is surely not caused by me so its your responsibility? So I have to pay to get support for issues caused by someone else than me?
I do like Microsoft and try to stay away from Google products like gmail and google docs. But if you are going to be like this I am wont hesitate to check out ec2 or google cloud services.
:)