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Cannot Remote into VM via Remote Desktop or connect to Server from Application

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Good Day,

We are having a problem remoting into a VM or connecting to the server from a web application. Microsoft support says the server is in an unhealthy state and are battling to resolve the problem.

When I check the dashboard of the VM i see that Network In and Network Out are @ 0B.

Does anyone have an idea on what could cause this. Nothing was changed from our side before the issue occured 

Regards,

Ralph


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