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Virtual Machine Frozen Since Maintenance

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I have an Azure virtual machine that has been frozen since August 23 - presumedly since maintenance took place.  It has been over 24 hours.  It is unresponsive and does not do anything when I try to reboot or change the virtual machine size configuration. (These actions report success, but the machine is still frozen; there has been no reboot from what I can tell.)

Any recommendations?

Thanks!

Terry


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