Hi friends,
We follow this article below to create an image of my healthy and running server virtual machine.
https://www.windowsazure.com/en-us/documentation/articles/virtual-machines-capture-image-windows-server/
However after the whole process was completed, we managed to create a new VM. During creation we faced some issues "Provisioning Timed out" but in the end VM was running.
Now we cannot connect to the VM from remote desktop, in the management portal it says the VM is running.
This is our production server and as a result our website and web service are down for almost 12 hours now.
Update: After running the sysprep, we tried to boot the VM again and then turned it off to make a image
Any help will be appreciated!
Regards
Hitin