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Cannot Reconnect to RDS Session on Server 2012 - Remote Desktop Services are currently busy

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I am experiencing an issue with Server 2012 RDS. This is a VM running on a 2008 R2 Hyper V Cluster.

The issue seems to only affect one user, but he is the MD.

While trying to re/connect to a remote app, the screen will instead display -

Remote Desktop Services are currently busy

Although sometimes you simply just get a welcome screen that sits there doing nothing instead. It is not an easily reproduced issue, so I don't know how or why it seems to happen, just that rdpshell.exe sometimes spikes in usage and the session can/will not sign off (by either Administrator or the end user)

He will then be unable to log in until I reboot the server, which will not actually restart unless I do a reset. 

I would very much like a fix for this, as getting everyone else to disconnect so I can reboot is not really a fix, and I'm sure the MD is not happy about it either.


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